Contact

What to include in a report

• Your phone model.
• The operating system and its version.
• Your browser and its version.
• What you did, what you expected, and what happened.
• The page address, if the problem is on a page.

What not to send

Do not send your phone number, passwords, photos, or recordings. We do not need personal data to look at a problem. We do not ask for it.

What to expect

One person reads the email. We try to answer within a few working days. We cannot promise a date.

We cannot diagnose or repair your phone. For a damaged phone, contact the phone maker or a repair shop. See the first aid page.

There is no contact form

This site has no contact form. We do not collect data on the page. Your email goes to our mail provider only.